Open Book Policy
In our opinion, delivering on promises is just as much a part of solid, long-term cooperation as making margins transparent. We therefore strictly adhere to our self-imposed Open Book Policy in all areas of our services, whether freelancing or abroad with our nearshoring sister Quantum International Málaga S.L..
We believe fair products disclose their ingredients. And possibly the supply chains as well.
In the end, the buyer wants to know who is earning on which end?
This attitude manifests itself in the transparency of our margins. In the D-A-CH area, it is here with freelancers of 8-13%.
In nearshoring, we release the salaries of our permanent employees there and work there with
Collaboration Amounts that cover our services.
Why is margin disclosure important at all?
Unfortunately, it is common practice in some companies to specify margins in the mid-double digits. This has disadvantages for organizations and freelancers from several points of view:
Candidates are sold at a much higher price than they estimate their own value. This is connected with an implied high expectation of the customer concerning the know-how of the freelancer. In most cases, the expert does not know the amount of the margin of the intermediary company and falls into the trap with the customer.
Organizations thus pay too much for the candidate and far above the market rate. In the long run, this is not only very expensive but also in no way justified. Good performance costs good money, that’s clear. But are forty to fifty percent surcharges really justified, and often over a period of more than six months? We see it differently.
Excessively high, non-transparent margins cause frustration on all sides: The freelancer sees his work as exploited, because the intermediary simply earns large sums along with it. The customer must have the feeling of paying too much without knowing exactly where he stands. Hand on heart: Many intermediaries view this practice critically and shy away from the step into transparency.
Especially when organizations need to find good candidates quickly and hire them for a longer period of time, Open Book is indispensable!
Companies that put together teams using nearshoring partners are often faced with a black box: the question arises as to how much the partner, who is often based abroad, earns from the individual resource. Many companies still keep this important KPI under wraps.
We are also flying the flag here:
Salaries of our clients’ team members are openly communicated, even negotiated together with the client. We charge for our services with Collaboration Amounts, which cover recruitment, administrative work around hiring, accounting work and office space and running costs. They vary by team size and range from three to four figures per candidate.
We usually communicate the exact amounts when clarifying the order.